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TERMS & CONDITIONS

Thank you for your interest in our products. Below are the terms and conditions that apply to your purchase, they are here to explain your rights and if you have any questions you are always welcome to contact us and we will be happy to explain how this works. 

General

These Terms & Conditions shall apply to all sales through Kally X Birger  and will exclude application of any deviating general or specific conditions or terms of buyer. No waiver or modification of these Conditions of Sale shall be binding upon Kally X Birger unless approved in writing by an authorized representative of Kally X Birger.

Price and Payment

Every product is shown including tax. In the shopping cart you can see the total price including all fees, taxes, shipping and method of payment.

Our Company is based in Stockholm on the following address:

Kally & Birger AB, Lädersättravägen 57, 176 70 Järfälla. 

No: 559172-3787 

By accepting these General Conditions, you confirm that you are at least 18 years old or have your legal guardian's permission and that you will comply with the General Conditions. 

Delivery

The delivery time is stated in the shopping cart next to the various ways of delivery. If a service/product has another delivery time than expressed in the shopping cart, this delivery time will be stated in connection to the individual services/products.
In case Kally X Birger has reason to question buyer’s solvency or ability to pay for delivered products, Kally X Birger have no obligation to make delivery, and shall be entitled to stop products under carriage, unless buyer makes advance payment for the delivery and other claims arising from the business relation or grants security which can reasonably be accepted by Kally X Birger.

Unclaimed packages

If you have chosen to pay by COD (Cash on Delivery) your delivery will be held for you by the local post office for four weeks. Unclaimed packages will be returned to us. For all unclaimed packages you will be debited all fees in connection with the return delivery.

Returning products

Returning a product is to be done on your expense, unless the product is faulty or damaged upon delivery. Returned products are to be sent as letters or postal packages. When you have applied the return policy you shall return the product personally or by mail to us. 

Return Policy

Kally X Birger's return period is 14 days.

Kally X Birger shall, if under the jurisdiction of our return policy, refund you what you have paid for the product  as soon as possible, but latest within 30 days of the product being returned or you informing us of wanting to return a product. You are obliged to pay for the return delivery of the product. 

In your message to us you must clearly state that you regret your purchase. The return period is counted from the day you received your product. 

When returning a product:

  • You are obliged to keep the product in the same condition as when delivered.
  • You must not have used the product, however you have the right to investigate the condition the product was in when delivered. If damage or harm is caused to a product while investigated the product does not qualify for the return policy.

Privacy Policy

When ordering a product you will be asked to fill in you personal information. Upon purchase you agree to this information is stored in accordance with Kally X Birger’s privacy policy in order to fulfill our agreement to you as our customer. In accordance to the Swedish law of Personuppgiftslagen (198:204) you have the right to know the information Kally X Birger have registered about your person. If the information is erroneous, incomplete or irrelevant, you may ask to have your information corrected and/or removed. If this is the case please contact us by e-mail.

Force Majeure

Kally X Birger is not liable for any non-performance caused by circumstances beyond our control, which directly or indirectly prevents, obstructs or renders production, delivery or freight uneconomical until such obstacle has been removed (force majeure). Such circumstances shall be deemed to include difficulties to procure raw materials as well as other difficulties and disturbances, including but not limited to war, riot, labour conflicts, fire, flood, storm, accident, fuel or power shortages, transportation shortages, obstacles or interruptions regarding transportation at sea and breakdowns or interruptions of any kind as regards to our equipment or facilities, which are deemed necessary for the performance of our agreements’ obligations.

Also read at EU’s website for Online Dispute Resolution http://ec.europa.eu/odr.

General

These general terms and conditions (the “General Conditions”) apply when you (“Customer” or “you”) place an order from  

Kally & Birger AB no 559172-3787, Lädersättravägen 57, 176 70 Järfälla

By accepting these General Conditions, you confirm that you are at least 18 years old or have your legal guardian’s permission and that you will comply with the General Conditions. 

We sell products to multiple jurisdictions and these General Conditions are set out to be global . Still, depending on the jurisdiction in which you live, mandatory law may also apply. We respect such applicable laws and nothing in these General Conditions shall be seen as a limitation of your mandatory statutory rights, if such laws provide greater rights for you than set out here.

By accepting these General Conditions, you understand and accept that any order, purchase or transaction is made exclusively between the Company and the Customer.