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SHIPPING & RETURNS

Shipping 

Kally X Birger offer free shipping world wide. Delivery time is 1-10 days depending on where you live.  

We use PostNord - Swedish mail for our orders. 

Returns

It is possible to return your item within 14 days of the deliver date. If you would like to retur your beanie please send an email to [email protected] specifying the reason for your return.  You as a customer will be responsible for the shipping cost of the return. Please also note that you are  responsible for the item until we have received the goods. For this reason, we recommend you to use a carrier that provides tracking of parcels.  

The beanie must be returned to us in its original condition, with all tags still attached and no damages or stains on it in any way.  Thank you for your understanding regarding this! 

Refunds 

Payments made with credit cards and Swish will be refunded as soon as we have received the return and approved it. The refund should be with you in 3-5 days depending on bank.  

If you have made your purchase through Klarna the refund will be handled by them. 

All queries regarding returns and orders please email: [email protected]